Services Network Status Contact

Frequently Asked Questions

What service are you providing?

We have brought multiple high-speed, low latency connections to the Internet into the park to be shared by the tenants. By sharing this connection, we all reap the benefits of the lower cost and increased bandwidth. We distribute this connection throughout the park via an Ethernet network.

How much are the setup fees?

We do not charge an installation fee. However, depending on the existing wiring to your suite, you may need to have a wire installed from our equipment in the wiring closet to your equipment. We do not do wire installation but can refer you to a local company that is frequently used by Drake Park management and tennants.

Do you require a contract?

No, service is provided on a month-to-month basis.

What equipment do I need on my end?

We are delivering an Ethernet connection. If you already have a local area network or a DSL connection, you shouldn't require any additional equipment. As a minimum you will need a computer with an ethernet port. We highly recommend a local router/firewall to isolate you from the Internet. Most customers use a simple wifi router for this purpose and provide local wifi access for your phones and other mobile devices.

I have several computers in my office, do they each require their own connection?

No. All of your computers will be able to share the same connection simultaneously.

My current ISP hosts my email, can Nestegg do this for us?

Yes.

My current ISP hosts my email, can we access it through your service?

Yes.

Can you host our website?

Yes. We can offer hosting from several locations around the country.